Customer Service Archives - The Bacon Podcast

Episode 949 – BACON – Chapter 1: Relationship Marketing

Content Marketing, Customer Service, Engagement, Human To Human, Internet Marketing, Marketing Automation, Networking, Relationship Marketing, Social Media, Social Networking, Storytelling, Strategy, Success, Systems, Thought Leadership, Trust, WebsitesBy Brian Basilico January 16, 2024 Leave a comment

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I’ve spent more than forty-five years in business. During that time, business has experienced many changes, innovations, breakthroughs, revolutions, and upheavals. I’ve had the chance to see the birth and evolution of the personal computer, and I worked at the company that pioneered the cell phone. Then I watched the “brick” phone transform into a…

Episode 819 – Consistent Communication… Are You Picking Up What I Am Putting Down?

Accountability, C-Suite Topics, Client Expectations, Customer Service, Podcast, Public Relations, Relationship Marketing, Sales, SEO, Social Media, Systems, WebsitesBy Brian Basilico October 10, 2022 Leave a comment

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Sitcoms and dramas often have two or three storylines that follow their own formulas, but then meet at the end to form a cohesive plot or storyline. But, if one of those threads ventures off to fat from the other, the show as a whole can becoming become confusing and disjointed. I’ve mentioned Home Depot…

Episode 792 – Best Of – From Dot Com Drummer To Data Real Estate Agent – How Computing Power Effects Your Business with Bill Winsininski

Customer Relationship Manager, Customer Service, Disruption, Expert Interview, Futurecasting, Thought Leadership, TrustBy Brian Basilico June 30, 2022 Leave a comment

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Bill is skilled in Sales, Data Center, Management, Business Development, and Marketing. – More Coming Soon Learn More About Bill and Confluence LLC – CLICK HERE

Episode 706 – Best Of – Timbits Selling and Delivering Value with David Priemer

C-Suite Topics, Change Management, Customer Service, Expert Interview, Human Capital, Managing Change, Podcast, Sales, Strategy, Virtual SellingBy Brian Basilico September 1, 2021 Leave a comment

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Like most of us, David Priemer never thought he’d end up in sales! He started his career tinkering with test tubes and differential equations as an award-winning research scientist before spending the next 20 years leading top-performing sales teams at high-growth technology companies including Salesforce, where he was the Vice President of Commercial Sales and…

Episode 661 – Developing The Next Generational Sales Force with David Lopez

Business Trends, C-Suite Topics, Community, Customer Service, Education, Emotional Intelligence, Expert Interview, Generational Influence, Giving Back, Podcast, Purpose, Sales, TrainingBy Brian Basilico March 31, 2021 Leave a comment

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As co-founder/CEO, my superpower is that I actually give a damn. I care about increasing opportunities for our students. In my free time, I love to watch or play basketball! Internalyze is an online education platform that trains and empowers minority students to succeed in sales. We teach our students the necessary sales and emotional…

Episode 649 – Timbits Selling and Delivering Value with David Priemer

C-Suite Topics, Change Management, Customer Service, Expert Interview, Human Capital, Managing Change, Podcast, Sales, Strategy, Virtual SellingBy Brian Basilico February 16, 2021 Leave a comment

Podcast: Play in new window | Download (Duration: 25:26 — 29.1MB) | Embed

Episode 624 – What Business Are You REALLY In? Are You Thankful?

Accountability, Business Trends, C-Suite Topics, Customer Service, Human Capital, Human To Human, Influencer Marketing, Podcast, Strategy, Value PropositionBy Brian Basilico November 23, 2020 Leave a comment

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In 1970, John Lennon released a son “Instant Karma”. In our ‘want it now’ world I am here to tell you that it’s not how this works. Sometimes, you can do all the right things but still, suffer. I have a friend (Alma Harrell) whom when you would ask how she was, always said, “Too…

Episode 613 – Best Of – Reputation, Reviews, Recommendations & Referrals with Mark S.A. Smith

Business Trends, Customer Service, Disruption, Expert Interview, Generating Leads, Influence, Podcast, Relationship Marketing, ReputationBy Brian Basilico October 15, 2020 Leave a comment

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Mark S. A. Smith designs and implements customer acquisition systems that find and recruit customers for disruptive products. He speaks at entrepreneurial events delivering pragmatic ideas to grow and succeed. He is an electrical engineer, media technologist, computer programmer, hardware salesman, a software marketer, and business owner who works with leaders who must develop the…

Episode 610 – How To Make Virtual One-On-Ones More Proactive & Productive

Accountability, Business To Business Marketing, Change Management, Client Expectations, Customer Relationship Manager, Customer Service, Human To Human, Know Your Audience, Podcast, Relationship MarketingBy Brian Basilico October 5, 2020 Leave a comment

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If we took a way-back machine to December 2019, you probably never would have guessed that you would be networking almost 100% online? Zoom has been a savior and a bain for many, but here we are living in a virtual networking world. One-on-ones are one of the best ways to grow your business, but…

Episode 608 – Finding The Influencers to Make Your Content Go Viral

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In his book, “The Tipping Point”, Malcolm Gladwell discusses how viruses spread. We are not only talking about the medical kind, but the ones that influence people and culture. Viruses usually start small and grow slowly, but there becomes a tipping point where it srats to gain momentum to the point where it’s hard to…

Category Archives: Customer Service