I always say we have three jobs no matter what your position is and what kind of business you are in… the “Sales”, “Marketing”, and “Customer Support” business. When we are working with clients or potential clients, we have to communicate features and benefits. These positions and details can come in two forms… Opinions and Story.
They are defined like this:
- Opinion – “a view or judgment formed about something, not necessarily based on fact or knowledge”
- Story – ” an account of past events in someone's life or in the evolution of something”
In this episode, we will discuss both and how they can affect your being perceived as a Thought Leader. Both have a place in business and both have certain powers of persuasion that can make a big difference in the areas of “Sales”, “Marketing”, and “Customer Support”.