Customer Relationship Manager Archives

Episode 885 – The Power of Awareness & The Awareness of Power

Accounting, Business To Business Marketing, C-Suite Topics, Content Marketing, Customer Relationship Manager, Engagement, Niche Marketing, Podcast, Relationship Marketing, Strategy, Thought LeadershipBy Brian Basilico May 30, 2023 Leave a comment

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I got hacked. Well, my credit card did. I was balancing my books when I noticed two charges from GoDaddy India on a credit card with a $25,000 limit. I use GoDaddy for domain names, but not in India so that was a BIG RED FLAG! Immediately, I called the credit card company and they…

Episode 828 – Best Of – The History of CRMs and Why People Don’t Use Them Enough with Jon Ferrara

Business Tools, C-Suite Topics, Content Marketing, Customer Relationship Manager, Expert Interview, Generating Leads, List Building, Marketing Automation, Podcast, Productivity, Sales, Sales FunnelsBy Brian Basilico November 10, 2022 Leave a comment

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Jon is a SaaS entrepreneur and a CRM pioneer. He’s mostly known for founding one of the first CRMs, GoldMine. After selling his first company and retiring for 10 years, he decided to get back in the business because he saw that contact management was broken with no CRMs offering business owners an entire view…

Episode 792 – Best Of – From Dot Com Drummer To Data Real Estate Agent – How Computing Power Effects Your Business with Bill Winsininski

Customer Relationship Manager, Customer Service, Disruption, Expert Interview, Futurecasting, Thought Leadership, TrustBy Brian Basilico June 30, 2022 Leave a comment

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Bill is skilled in Sales, Data Center, Management, Business Development, and Marketing. – More Coming Soon Learn More About Bill and Confluence LLC – CLICK HERE

Episode 755 – How To Document Success? What Gets Captured – Gets Updated (With A Nudge)

C-Suite Topics, Content Marketing, Customer Relationship Manager, Human Capital, Human To Human, LinkedIn, Podcast, Purpose, Questions, Relationship Marketing, Sales, Social Networking, Storytelling, SystemsBy Brian Basilico February 21, 2022 Leave a comment

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How do you people feel about your CRM? Is it a Bankers’ Box in the basement, or is it a loved and actively used tool? CRMs are often thought of as managing data, but in the middle of Customer & Management is RELATIONSHIP! You have humans in your sales team who are building and maintaining…

Episode 699 – Are Your Marketing Systems Not Working? Stop Gambling & Start Winning

Advertising, Business To Business Marketing, Business Trends, C-Suite Topics, Content Marketing, Customer Relationship Manager, Google Analytics, LinkedIn, Podcast, Relationship Marketing, Sales, Sales Funnels, Strategy, WebinarsBy Brian Basilico August 9, 2021 Leave a comment

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I am not sure if you have ever been inside a casino, but it’s noisy with lots of flashing lights. Those are usually the sights and sounds of slot machines all around you. Slots are a simple and very popular game where acasino pull of an arm (better know as One-Armed-Bandits), or the push of…

Episode 697 – How Utilizing Consumer Marketing Methods May Undermine Your Business Sales?

Advertising, Business To Business Marketing, Business Trends, C-Suite Topics, Customer Relationship Manager, Google Adwords, LinkedIn, Niche Marketing, Podcast, Relationship Marketing, Sales, Sales Funnels, StrategyBy Brian Basilico August 2, 2021 Leave a comment

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Did you know that Sears started as an entrepreneur who resold a batch of watches to railroad employees? He parlayed that into one of the biggest mail-order companies in the world. It was the Amazon of its time! Joseph Pulitzer funded the building of the Statue Of Liberty through citizen donations raised through his newspaper?…

Episode 695 – How Can The Right Business Tools Help You Solve Business Problems Better?

Business Tools, C-Suite Topics, Community, Customer Relationship Manager, Data Management, Drip Email Sequences, Email Marketing, Entrepreneurship, LinkedIn, Marketing Automation, Networking, Podcast, Relationship Marketing, Sales, Strategy, Systems, Value PropositionBy Brian Basilico July 26, 2021 Leave a comment

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It’s enticing to find a Swiss Army Knife or suite of tools to manage our business and sales. Often we want to find an integration of a CRM, Email Marketing, Social Media, Project Manager, and more! I have taken a different approach. I have found the right single tool for my needs and find a…

Episode 683 – Want To Improve Your Business? Here Is My Know-Like-Trust System!

Accountability, Business Trends, C-Suite Topics, Customer Relationship Manager, Engagement, Funnels, Human To Human, Know Your Audience, LinkedIn, List Building, Networking, Podcast, Relationship Marketing, Social MediaBy Brian Basilico June 14, 2021 Leave a comment

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There have been a lot of people associated with the terms KNOW, LIKE, & TRUST! It has been attributed to Mark Twain, Stephen Covey, and past Bacon Podcast Guests Bob Burg and Chris Brogan. But what does it mean in terms of you, your business, and your network? I a previous podcast, I mention Dunbar’s…

Episode 679 – Dunbar’s Number And Why It’s Better To Be Part Of A Tribe

Accountability, Business Trends, C-Suite Topics, Customer Relationship Manager, Facebook, Human To Human, Influence, Investing In Yourself, Know Your Audience, LinkedIn, Niche Marketing, Podcast, Relationship Marketing, Social Media, Social Networking, Strategy, Success, SystemsBy Brian Basilico May 31, 2021 1 Comment

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What’s the difference between being an influencer and a good networker? Common wisdom says that you should try to build a huge following on LinkedIn (30,00 people) or a huge email list. If you can achieve that, the numbers will be in your favor to make more sales… but are they? Dunbar’s number states that…

Episode 667 – The History of CRMs and Why People Don’t Use Them Enough with Jon Ferrara

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Category Archives: Customer Relationship Manager