Episode 270 – The 5 Hidden Secrets To Business Success

Ok… these are not hidden secrets, but the sequence of them is! So often, people use techniques and fail to see the success they expect. Often because they are missing steps or have an incomplete strategy that builds towards success step by step. In this episode, I will outline the 5 steps that I have used…

Episode 252 – How Authenticity, Integrity, and Clarity is Great For Business!

Running a business is tough. Besides all the day to day work, there is proposals, customer service and more. Running a purpose driven business is even tougher. It takes a special kind of person to balance servant leadership with making a profit. A philanthropist without money is just an activist. Over the course of the last…

Episode 250 – What’s Love Got To Do With Business? Everything!

Do you love what you do?  Confucius said, “Choose a job you love, and you will never have to work a day in your life.” I am here to tell you how true that is. I love what I do but not every aspect of it. Do you love your customers? We all tend to work harder for people we…

Episode 249 – How To Deliver Great Customer Service with Randi Busse

Randi Busse is a Customer Service Speaker, Trainer and Author of “Turning Rants Into Raves: Turn Your Customers On Before They Turn On YOU!” Randi integrates Rant and Rave, the book’s two fictitious employees who depict the best and worst in caring for customers, into her dynamic presentations. The iconic images of Rant the renter-type…

Episode 248 – How To Get Your Customers To Sell For You!

No matter what business you are in or who you are in your company, you have three jobs on top of what you get paid for. You are in customer service, marketing and sales. One player, you want on your sales team is your customers. Referrals are the most effective way (and one of the…

Episode 246 – My Favorite Movies… How Chaos Can Create Cash

So what do movies have to do with internet marketing? A bunch! I find that my favorite movies have a lot to do with the passions in my life. I love music (I’ve played guitar from the age of 10), golf ( I golfed with my father at 12 and have loved it ever since), and…

Episode 244 – Why Do You Do What You Do? How To Have A Customer Focused Business!

Have you ever asked yourself “Why do I do what I do?” There is a great book by Simon Sinek called “Start With Why” It talks about great companies like Apple and others who have learned a secret. Sinek starts with a fundamental question: Why are some people and organizations more innovative, more influential, and more…

Episode 234 – So You Want A More Successful Business? Invest In Yourself FIRST!

When I started my first business 38 years ago (I was 18 years old in 1979), I invested in gear, relationships but then started to invest in myself. I remember buying Nightingale-Conant audio cassette programs and listening to them in my car. I was listening to people like Zig Ziglar, Jay Conrad Livingston, Napoleon Hill, Brian…

Episode 231 – Tuning Into Your Business Intuition with Tom Justin

The Wizard Of AHA’s is what clients have called Tom Justin. Creativity and problem-solving are at the root of Tom’s work in coaching, consulting, writing, and speaking. His approach to solutions comes with a high degree of intuition and decades of experience and results with clients from American Airlines, Entrepreneur Magazine, celebrities, entrepreneurs, and people…

Episode 220 – Are You Ready For An Incredible New Year?

The week between Christmas and New Years is often quiet and used as downtime for most business owners. I look at this as one of the most productive times of the year. It helps to close out the last years business and get prepped for the new year. Let’s face it… as soon as the…