Episode 249 – How To Deliver Great Customer Service with Randi Busse

Randi Busse is a Customer Service Speaker, Trainer and Author of “Turning Rants Into Raves: Turn Your Customers On Before They Turn On YOU!” Randi integrates Rant and Rave, the book’s two fictitious employees who depict the best and worst in caring for customers, into her dynamic presentations. The iconic images of Rant the renter-type…

Episode 248 – How To Get Your Customers To Sell For You!

No matter what business you are in or who you are in your company, you have three jobs on top of what you get paid for. You are in customer service, marketing and sales. One player, you want on your sales team is your customers. Referrals are the most effective way (and one of the…

Episode 247 – How to Run A Happy Business with JoAnna Brandi

2 years ago JoAnna Brandi learned how to outsmart her happiness setpoint and life hasn’t been the same since. Ignited by the ground-breaking work of her teacher Dr. Martin Seligman, the Founding Father of Applied Positive Psychology – she’s aligned herself with the goal to measurably raise the level of positivity on the planet –…

Episode 246 – My Favorite Movies… How Chaos Can Create Cash

So what do movies have to do with internet marketing? A bunch! I find that my favorite movies have a lot to do with the passions in my life. I love music (I’ve played guitar from the age of 10), golf ( I golfed with my father at 12 and have loved it ever since), and…

Episode 245 – Did You Know You Can Be Suspended From Google? with Chris Hickman

Chris has been involved in pay per click advertising since 2002. He had clients that were some of the first to be suspended and Google back around 2007. Chris made the choice to figure out everything about Adwords suspensions to keep his clients up on google and has been helping people ever since. He specializes…

Episode 244 – Why Do You Do What You Do? How To Have A Customer Focused Business!

Have you ever asked yourself “Why do I do what I do?” There is a great book by Simon Sinek called “Start With Why” It talks about great companies like Apple and others who have learned a secret. Sinek starts with a fundamental question: Why are some people and organizations more innovative, more influential, and more…

Episode 243 – Learning To Do Facebook Ads… The Right Way with Kamila Gornia

Kamila Gornia is the “Blow Up, Scale Up” Marketing Strategist who helps entrepreneurs blow up and scale up their businesses to become true leaders online. By teaching her clients and community how to leverage their own natural personalities into strategic marketing campaigns that are both profitable AND fun, Kamila is proving over and over again…

Episode 242 – These Are A Few Of My (Not So) Favorite Scams!

I don’t know about you, but I have been recently getting 10 or more scam phone calls a day. They come on my home line, business line, AND cell phone. Tack on the 20-50 scam emails per day and it has become a real time suck. What really sucks is, if you don’t know why…

Episode 241 – Can Content Marketing and SEO Play Well Together? with Steve Wiideman

Steve Wiideman runs a corporate inbound marketing strategist for e-commerce, multi-location brands, and digital marketing agencies. Often called “the agency’s agency” as a trainer and lead strategist on F100 and F500 campaigns. Grew up in website design and marketing in the 90’s, wrote multiple information products on paid and organic search, and held several full-time…

Episode 240 – Can You Make Old New Again By Utilizing 3 Unused Assets?

If you have in business for a while, chances are you have some assets. These can be physical, financial, and informational. Sometimes we are so focused on building our business that we forget about or neglect those who got us where we are today. Some of these assets can often be unused for years, but…